Privacy Policy
Effective Date: January 1, 2025 · Last Updated: March 2025
1. Introduction
endoflife.ai ("we," "us," or "our") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and AI-powered tools at endoflife.ai.
We understand that you may be using our service during a difficult time, and we treat all personal information with the utmost care, sensitivity, and confidentiality.
2. Information We Collect
2a. Information You Provide Directly
- Chat conversations — Messages and questions you submit to the Planning Assistant
- Obituary information — Names, dates, biographical details you enter into the Obituary Writer
- Blog submissions — Name, email address, article content submitted through our "Write for Us" form
- Contact information — Email addresses submitted for correspondence
2b. Information Collected Automatically
- Usage data — Pages visited, time spent on pages, features used
- Device and browser information — Browser type, operating system, device type
- IP address — Used to approximate general geographic location (country/region level)
- Cookies and similar technologies — Session management and analytics (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the AI Planning Assistant and Obituary Writer
- Process and respond to blog article submissions
- Improve the accuracy and quality of our AI responses
- Analyze how users interact with our tools to improve the experience
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Sensitive Information
We recognize that information shared on endoflife.ai — including details about deceased individuals and family circumstances — is inherently sensitive. We treat all such information with strict confidentiality.
We strongly advise against sharing:
- Social Security Numbers
- Financial account information
- Government ID numbers
- Medical records
Our tools do not require this information, and you should never include it in your chat conversations or obituary drafts.
5. AI Data Processing
Your conversations with the Planning Assistant and inputs to the Obituary Writer are processed by AI language model providers (including Anthropic's Claude API) to generate responses.
Conversation data is transmitted to AI providers via encrypted connections. We do not permanently store full conversation histories by default. AI providers may retain data in accordance with their own privacy policies.
6. Third-Party Services
We use the following third-party services that may process your data:
- Anthropic (Claude API) — Powers our AI Planning Assistant and Obituary Writer. Subject to Anthropic's Privacy Policy.
- Vercel — Website hosting and infrastructure. Subject to Vercel's Privacy Policy.
- Resend — Email delivery for blog submission confirmations.
7. Cookies
We use cookies and similar technologies to maintain session state and analyze usage. We do not use advertising or tracking cookies. You can control cookies through your browser settings.
8. Data Retention
We retain personal information only as long as necessary to provide the Service and comply with legal obligations:
- Chat conversations — Not permanently stored; session data is discarded when you close the browser tab
- Blog submissions — Retained for review and editorial purposes; deleted upon request
- Analytics data — Retained in aggregated, anonymized form
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — Request a copy of personal information we hold about you
- Correction — Request correction of inaccurate information
- Deletion — Request deletion of your personal information
- Opt-out — Opt out of certain data processing activities
To exercise these rights, contact us at endoflife.ai@gmail.com.
10. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
11. Security
We implement industry-standard security measures to protect your information, including HTTPS encryption, secure API communications, and access controls. However, no method of transmission over the internet is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
endoflife.ai
Email: endoflife.ai@gmail.com